Send: The Essential Guide to Email for Office and HomePublisher description: When should you email, and when should you call, fax, or just show up? What is the crucial, and most often overlooked, line in an email? What is the best strategy when you send (in anger or error) a potentially career-ending electronic bombshell? Enter Send. Whether you email just a little or never stop, use a desktop or a handheld, here, at last, is an authoritative and delightful book that shows how to write the perfect email\U+2014\at work, at school, or anywhere. Send also points out the numerous (but not always obvious) times when email can be the worst option and might land you in hot water (or even jail!). The secret is, of course, to think before you click. Send is nothing short of a survival guide for the digital age, wise, brimming with good humor, and filled with helpful lessons from the authors' own email experiences (and mistakes). In short: absolutely e-ssential. |
Contents
Introduction Why Do We Email So Badly? | 3 |
When Should We Email? | 15 |
The Anatomy of an Email | 54 |
Copyright | |
10 other sections not shown
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Send: The Essential Guide to Email for Office and Home David Shipley,Will Schwalbe Snippet view - 2007 |
Common terms and phrases
accessed on July Alan Lewis Alison Clarkson answer apology ARPANET attach Author interview Big Corporation Bill Gates boss Carol Weston Cataphora colleague correspondence Daniel Loeb David David Haig Dear Deborah Tannen delete document electronic email addresses Emoticons employee Evie exchange feel files format forward greet handheld Harlan Coben header IMAP inbox instant messaging Internet keep in mind Kit Reed Larry Kramer letter look mail server Marty mean metadata Microsoft Ming never Option percent person phone call Protocol question received recipient remember reply request respond Richard Dooling sarcasm Schwalbe send an email sender sent Shipley signature block someone Subject line sure survey Suzy Welch talk tell Thank thank-you there's thing tion tone trying what's Will's word writing