Therapeutic Interaction in NursingNurses communicate with a diverse client group in their everyday practice. Almost every day is fraught with a communication challenge from a patient, a family member, a colleague or a supervisor. Excellence in nursing care requires the ability to respond instantly to an emotion-charged moment with a therapeutic use of oneself by way of effective verbal and non-verbal communication. Therapeutic Interaction in Nursing provides the nurse or nursing student with concrete guidance in developing competencies in therapeutic communication in most problematic interactions. student as they encounter emotion-charged situations in their daily interaction with a variety of individuals, including working in multi-cultural settings, the patient with a psychiatric illness, the cognitively impaired patient, working with children and the critically ill or patient on a ventilator. therapeutically in these difficult situations, it also offers basic communication strategies and self-awareness exercises that assist the nurse or nursing student in the inner growth necessary to develop the effective outer behaviour. Applying fundamental concepts from Patient Practitioner Interaction, this title should be a useful resource for all in the nursing field. |
Contents
Using the Self to Promote Health | 17 |
The Process of Helping | 29 |
Communication Strategies | 43 |
CrossCultural Communication | 55 |
Communicating in Special Circumstances | 65 |
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Common terms and phrases
acceptance adolescent adults African Americans Alogia Alzheimer's disease American Psychiatric Association anger Anhedonia answer anxiety approach appropriate assessment avoid Avolition become begin behavior beliefs challenging child clients with psychiatric clinical closed-ended questions cognitive impairment comfortable communica Communicating with children communication strategies communication with clients convey critically ill cultures delirium describe discuss DNSC dysfunctional Effective helpers Emotional intelligence emotions empathy example experience experiencing express facilitate family members feelings flat affect frustration genogram hallucinations healing high-context important individual infant Interpersonal interview intubated language learning low-context mechanically ventilated ment mental illness messages munication negative nication nonverbal communication nurse and client nurse's pain parents Peplau person with dementia problem professional psychiatric illness response rience schizophrenia self-assessment notebook share situation skills stage symptoms talk tell therapeutic communication Therapeutic Interaction therapeutic relationship thoughts tion tracheostomy trust understand University of Miami voice voiceless words