Safety Management: A Qualitative Systems Approach
CRC Press, May 15, 2003 - Technology & Engineering - 240 pages
Professionals striving for accident reduction must deal with systems in which both technical and human elements play equal and complementary roles. However, many of the existing techniques in ergonomics and risk management concentrate on plant and technical issues and downplay human factors and "subjectivity." Safety Management: A Qualitative Systems Approach describes a body of theories and data that addresses safety by drawing on systems theory and applied psychology, stressing the importance of human activity within systems. It explains in detail the central roles of social consensus and reliability and the nature of verbal reports and functional discourse.
This text presents a new approach to safety management, offering a path to both greater safety and to economic savings. It presents a series of methodological tools that have proven to be reliable through extensive use in the rail and nuclear industries. These methods allow organizational and systems failures to be analyzed much more effectively in terms of quantity, precision, and usefulness.
The concepts and tools described in this book are particularly valuable for reliability engineers, risk managers, human factors specialists, and safety managers and professionals in safety-critical organizations.
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Safety risk and responsibility
Safety subjectivity and imagination
Predictive validity of near misses 4 i
Testing the hypothesis
Confidential reporting as an approach to collecting
Numbers and words in safety management
Hermeneutics and accident reports
Causal attribution and safety management
Other editions - View all
accidents action actually agree analysis approach argued arousal attempt attribution attribution theory behaviour causal Chapter CIRAS coders codes assigned coefficient cognitive cognitivism cognitivist common cause hypothesis confidential connectionism connectionist consequences context correlation database definition described discourse discussed drivers example experience external fact feedback frequency frontline function GOFAI Heinrich hermeneutic human error human factors human reliability incident individual industry inter-rater consensus inter-rater reliability interpretation investigation involved J.J. Gibson Kappa Kappa coefficient language meaning mental models minor events miss reporting objective operator organisation patterns performed predictive problem psychology qualitative data Rasmussen raters ratio raw agreement reliability reporting system representation Ricoeur risk rules s/he safety culture safety management safety reports self-serving bias simply situation social SPADs specific staff statistical subjective supervisors taxonomy technical techniques theory thermostat things tion train trial triangulation University of Strathclyde whilst words