Safety Management: A Qualitative Systems Approach

Front Cover
Professionals striving for accident reduction must deal with systems in which both technical and human elements play equal and complementary roles. However, many of the existing techniques in ergonomics and risk management concentrate on plant and technical issues and downplay human factors and "subjectivity." Safety Management: A Qualitative Systems Approach describes a body of theories and data that addresses safety by drawing on systems theory and applied psychology, stressing the importance of human activity within systems. It explains in detail the central roles of social consensus and reliability and the nature of verbal reports and functional discourse.

This text presents a new approach to safety management, offering a path to both greater safety and to economic savings. It presents a series of methodological tools that have proven to be reliable through extensive use in the rail and nuclear industries. These methods allow organizational and systems failures to be analyzed much more effectively in terms of quantity, precision, and usefulness.

The concepts and tools described in this book are particularly valuable for reliability engineers, risk managers, human factors specialists, and safety managers and professionals in safety-critical organizations.
 

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Contents

Safety risk and responsibility
1
Safety subjectivity and imagination
18
Predictive validity of near misses 4 i
43
Figures
44
Testing the hypothesis
52
Confidential reporting as an approach to collecting
59
Numbers and words in safety management
71
Hermeneutics and accident reports
79
Interrater consensus in safety management
119
Error taxonomies and cognitivism
139
Information arousal theory IAT and train
153
Conclusions
167
Notes
183
Bibliography
193
Index
217
Copyright

Causal attribution and safety management
101

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