Managing the Psychological Contract: Using the Personal Deal to Increase Business Performance

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Gower Publishing, Ltd., 2007 - Psychology - 242 pages
Managing the Psychological Contract is the first book which shows how the psychological contract can be used in practice. The author demonstrates how the psychological contract is something very tangible that exists between people at work. He does this by re-interpreting the psychological contract as the 'personal deal', and shows how it can be used to improve employee commitment, enable people to realize their potential, and most importantly, improve business performance. The first section explores how the personal deal operates in a number of well known organisations, and the author describes how his approach can be readily used to understand and respond to the changing needs of individual employees, organisations, and the external business environment. This is followed by a section that provides approaches which can be used to shape and enhance leaders' effectiveness and implement organisation and culture change. Drawing on examples from diverse companies, the author shows how the personal deal can be used in practice as a powerful method for bringing about change. The final section includes a variety of innovative tools that can be used to reshape psychological contracts at work. Throughout the book, Michael Wellin combines the latest organisation behaviour research findings, including those on the psychological contract, with his own and colleagues' experiences, to provide an important and extremely readable book for human resource specialists and all those concerned with the performance of their organisation and its people.
 

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Contents

Introduction and Why the Psychological Contract Matters
1
Current Use of the Psychological Contract
17
Viewing the Psychological Contract as a Personal Deal
35
Making and Breaking Personal Deals
57
The Personal Deal Process
75
Types of Personal Deal
93
How Three Companies Use the Psychological Contract
113
Using the Personal Deal to Improve Leadership Effectiveness
131
Using the Personal Deal to Change Organisation Culture
153
How Human Resource Practitioners Manage Personal Deals
173
How to Shape Your Personal Deals
195
Behavioural View of the Personal Deal
215
Index
237
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About the author (2007)

Michael Wellin is Director of the consultancy Business Transformation. He is a highly experienced and creative consultant who designs and leads board level consultancy assignments to enhance business performance. Michael is a Chartered Occupational Psychologist and also the author of Behaviour Technology (Gower). Previously, he was Head of UK Personnel for Continental Bank, Founding Partner of Behaviour Technology and Director of the Alexander Consulting Group.

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