Handbook of Research on Knowledge-Intensive OrganizationsJemielniak, Dariusz, Kociatkiewicz, Jerzy The concepts of knowledge management and knowledge-intensive work have been developing for quite a while as one of the most critical components to organizational success. Despite its importance across the globe, there has never been a truly international resource to address the issues, trends, and theories involved in this area of study. The Handbook of Research on Knowledge-Intensive Organizations offers an international collection of studies on knowledge-intensive organizations with insight into organizational realities as varied as universities, consulting agencies, corporations, and high-tech start-ups. As one of the first comprehensive books to cover the topics vitally important for the whole theory of organization and management, this Handbook of Research delivers a state-of-the-art view on this timely issue. |
Contents
| 1 | |
Construction of KnowledgeIntensive Organization in Higher Education | 19 |
Professional Learning in a Law Firm | 30 |
Innovation Risks of Outsourcing within Knowledge Intensive Business Services KIBS | 47 |
A New Perspective on Knowledge Management | 67 |
Sorting the Relationship of Tacit Knowledge to Story and Narrative Knowing | 81 |
Exploring Organizational Learning and Knowledge Exchange through Poetry | 98 |
The Role of Language in the Organizing Process of Knowledge Intensive Work | 116 |
The Case of 3M in the United Kingdom | 330 |
An Exploration towards Improved Knowledge Management Relationships | 348 |
Knowledge Management and the Innovative Process | 363 |
Critical Analysis of International Guidelines for the Management of Knowledge Resources | 375 |
Bringing the Individual Back into InterOrganizational Collaboration | 394 |
Is There any Room Left for the Analyst in the Data Mining Process? | 414 |
Temporality and Knowledge Work | 425 |
Knowledge Intensive Work in a Network of CounterTerrorism Communities | 440 |
Tyranny of the Eye? The Resurgence of the ProtoAlphabetic Sensibility in Contemporary Electronic Modes of Media PCMobile Telephony and its Si... | 133 |
AgendaSetters Oracles and Judges | 152 |
Knowledge Management Strategies Implementation in Innovation Intensive Firms | 169 |
Developing a Corporate Knowledge Management Platform in a Multibusiness Company | 193 |
The Value of a Product Development Process Model Approach as a Means for Business Survival in the 21st Century | 208 |
Achieving Organizational Independence of Employees Knowledge using Knowledge Management Organizational Learning and the Learning Organi... | 229 |
The Role of Management Control Mechanisms | 243 |
Exploring the Future of Organizational Assessment | 259 |
Representation and Negotiation of Meaning in ComputerSupported Collaboration Rooms | 279 |
Creativity and Control in IT Professionals Communities | 295 |
The Multinational Firm Point of View | 311 |
Individual Preferences of Employees in KnowledgeIntensive Organizations | 459 |
Reappraising Labour in the PostIndustrial Economy | 479 |
New Media and Knowledge Work | 495 |
The Construction of Knowledge in Organizations | 512 |
The Case of Indias Call Centre Agents | 529 |
Fad or Enduring Organizational Concept? | 552 |
Compilation of References | 562 |
About the Contributors | 627 |
| 636 | |
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Handbook of Research on Knowledge-intensive Organizations Dariusz Jemielniak,Jerzy Kociatkiewicz No preview available - 2009 |
Common terms and phrases
activities alliance capability analysis approach argue autopoiesis call centre chapter clients cognitive collaboration communities communities of practice competence competitive advantage complex concept context corporate create creativity culture customers dynamic capabilities economic employees engineers environment experience explicit knowledge factors focus framework Gartner guidelines haiku human ideas IGI Global implementation important individual industry information fulfillment innovation integration intellectual capital interaction International issues Journal of Management knowl knowledge creation knowledge management knowledge sharing knowledge workers knowledge-intensive organizations labour LawFirm learning organization literature London means ment narrative NASSCOM Nonaka organizational learning outsourcing participants performance perspective practice product development professional relationships resource-based view role Silicon Valley social specific stories Strategic Management Journal structure tacit knowledge theory tion tive transfer understanding University Press