The Future of KnowledgeVerna Allee, whose groundbreaking book 'The Knowledge Evolution' helped usher in the exploding field of knowledge management, has brought her experience-tested insights into an exciting new synthesis, penetrating to the very heart of value creation. 'The Future of Knowledge' strips away traditional business thinking to reveal the new patterns of management thought and practice essential for success in a more complex world. With a gift for making the complex simple and practical, Allee weaves together diverse threads such as business webs, communities of practice, knowledge technologies, intangibles, network analysis, and biology to show why organizations must be supported as living systems before their natural networked pattern of organization can emerge. Embodying Allee's visionary approach, 'The Future of Knowledge' brings forward a practical view of new theories, frameworks, tools, and methods offering businesses a guide to managing the increasing levels of complexity within their organizations and in society at large. 'The Future of Knowledge' works on many levels: * At the strategic level, the new tools are intangible scorecards and understanding value networks * At the tactical level, the knowledge management tools for exchanging and applying knowledge are knowledge networks and communities of practice * At the operational level, a wealth of new technologies is supporting the codification, storage and delivery of the knowledge people need to complete their routine tasks. |
Contents
Operational Enterprise Knowledge | 74 |
Tactical Approaches for Sense Making | 110 |
New Strategic Perspectives and Tools | 151 |
Principles for Prosperity | 230 |
The Knowledge Complexity Archetype | 253 |
Glossary of Terms | 259 |
271 | |
About the Author | 281 |
283 | |
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Common terms and phrases
2002 Hemera Technologies activities approach Balanced Scorecard become behaviors benefits best practice business model business relationships Business School Press business webs CHAPTER ENDNOTES cognitive communities of practice conversation corporate create creative culture databases Deliverables diagram dynamics Elisabet Sahtouris emerge employees enterprise environment Etienne Wenger example expanded explore Figure focus global Harvard Business School Hemera Hemera Technologies Inc human important individual inputs intangible assets intangible exchanges intangible value intellectual capital interactions Internet Knowledge Management knowledge networks knowledge sharing leverage living systems mapping move network pattern organizational intelligence Participants pattern of organization perspective principles prosperity questions roles Scorecard self-organization sense shift social capital social network analysis strategic structure success systems thinking tacit knowledge tangible and intangible teams things tion transactions understand value creation value network Verna Allee wealth whole-system worldview