Cross- Functional Teams: Working with Allies, Enemies, and Other Strangers

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John Wiley & Sons, Feb 3, 2003 - Business & Economics - 336 pages
In this completely revised version of his best-selling book, Cross-Functional Teams: Working with Allies, Enemies, and Strangers, author and consultant Glenn Parker updates his definitive practical guide to include his recent work in team rewards and recognition, communications technology, and multicultural and virtual-team issues. This new edition contains fresh examples and additional case studies of successful cross-functional teams from IBM, Parke-Davis, Xerox, Boeing, BOC Gases, government agencies, and more. Parker offers concrete advice and inspiration to team leaders, team members, and senior management. Cross-Functional Teams delivers a team operating manual to executives, team leaders, human resource professionals, and students of organizational behavior and provides a tool kit of assessment surveys, worksheets, checklists, and even sample training programs to help launch and sustain effective teams.
 

Contents

1 The World of CrossFunctional Teams
1
2 The Competitive Advantages of CrossFunctional Teams
12
3 Overcoming Barriers and Obstacles to Teamwork
37
4 Leading CrossFunctional Teams Its a Tough Job
53
5 Empowering Teams to Do the Job
67
6 Setting Goals for Shared Commitments
87
7 Building Bridges Outside the Team
97
8 Appraising Teamwork and Team Members
112
10 Learning as a Team Event
141
11 Team Size Small Is Beautiful
160
12 The Team Working Together
170
13 Managements Role in Building a TeamBased Organization
195
14 JumpStarting the Change to CrossFunctional Teams
209
Resources for CrossFunctional Teamwork
219
References
289
Index
299

9 Team Pay for Team Play
124

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About the author (2003)

Glenn M. Parker is a consultant and trainer who has helped create high-performance teams at Bristol-Myers Squibb, Phillips-Van Heusen, Telcordia Technologies, BOC Gases, and the U.S. Coast Guard. He is the author of numerous best-selling books and manuals on teams, including: Team Players and Teamwork (Jossey-Bass, 1990), Cross-Functional Teams: Working with Allies, Enemies and Other Strangers (Jossey-Bass, 1994), Cross-Functional Teams Toolkit (Jossey-Bass/Pfeiffer, 1997), and Team Depot: A Warehouse of 585 Tools to Reassess, Rejuvenate, and Rehabilitate Your Team (Jossey-Bass/Pfeiffer, 2002). He also coauthored Rewarding Teams: Lessons from the Trenches (Jossey-Bass, 2000) with Jerry McAdams and David Zielinski, and 50 Activities for Team Building (HRD Press, 1991).

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