Resilience Engineering: Concepts and PreceptsErik Hollnagel, David D. Woods, Nancy Leveson For Resilience Engineering, 'failure' is the result of the adaptations necessary to cope with the complexity of the real world, rather than a malfunction. Human performance must continually adjust to current conditions and, because resources and time are finite, such adjustments are always approximate. Featuring contributions from leading international figures in human factors and safety, Resilience Engineering provides thought-provoking insights into system safety as an aggregate of its various components - subsystems, software, organizations, human behaviours - and the way in which they interact. |
Contents
RESILIENCE ENGINEERING CONCEPTS | 1 |
EMERGENCE | 7 |
CASES AND PROCESSES | 93 |
CHALLENGES FOR A PRACTICE OF RESILIENCE ENGINEERING | 273 |
APPENDIX | 359 |
| 371 | |
| 389 | |
| 393 | |
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Common terms and phrases
ability accident models action activities adaptive capacity airline analysis ARAMIS audit aviation Barings plc barriers behaviour boundaries business system challenge Chapter cognitive communication complex systems cope decisions defined demands discussed dynamic effective emergency environment example failure feedback Figure flight functions goals hazard Hollnagel human factors human reliability ICAO identify improvement incident individual industry interactions investigation involved issue learning Leeson loops management system monitoring NASA Nick Leeson normal nuclear occur operational organisational organization’s patient potential practices proactive problems procedures railway reports resilience engineering resilient performance resilient system response result risk assessment risk control risk management role rules safe safety culture safety management safety organization scenarios situation socio-technical system specific strategy structure success Swiss cheese model system accidents system dynamics system safety technical threat track trade-offs train understanding variability Walkerton Westrum workers