The Discipline of Teams: A Mindbook-Workbook for Delivering Small Group PerformanceAn essential guide for any small group that must deliver team performance. With the demand for project-oriented work and faster, more nimble responses, successful small-group performance is more crucial than ever. Katzenbach and Smith, authors of the international bestseller The Wisdom of Teams, have again joined forces, revealing how to implement the disciplines, frameworks, tools, and techniques required for team- and small-group performance. Combining their insights and practical strategies, they offer concepts and pragmatic, doable exercises for team leaders and team members to deliver results. Hot topics covered include: why small-group performance demands expertise at two disciplines, team level and leader level, instead of one; virtual teams; and global teams. This book combines practical exercises with cutting-edge insights, and both authors are authorities on the subject. Attend a featured author workshop at the 13th International Conference on Work Teams: Collaborating for Competitive Advantage, September 23-25, 2002, in Dallas, TX. For information, contact the Center for the Study of Work Teams at 940 565 3096 or visit them online at www.workteams.unt.edu. |
Contents
| 1 | |
CHAPTER 2
Virtual Teaming | 23 |
CHAPTER 3
OutcomesNot ActivitiesShape Your Choice | 41 |
CHAPTER 4
Performance Agendas for Applying Both Disciplines | 63 |
CHAPTER 5 Applying the Team Discipline Number and Skill | 89 |
CHAPTER 6 Applying the Team Discipline Common Purpose Goals and Working Approach | 111 |
CHAPTER 7 Applying the Team Discipline Mutual and Individual Accountability | 133 |
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Common terms and phrases
accomplish achieve activity-based goals apply the team approach articulate assigned behavior bers chal Chapter choice choose collective work products commitment common compromise units contributions countability critical decisions demands develop disci document effective group example experience face-to-face formance group’s groupware groupwork technology hoc contributors identify important individual accountability individual work products integrate interactions issues KPMG large groups leadership mance meeting ment metrics mutual accountability netiquette organization outcome-based goals outcomes overall performance agenda performance challenges performance goals performance purpose performance results performance units person pline purpose and goals real team reengineering response roles sessions shared understanding single-leader discipline single-leader units skills small group performance specific sponsors STMicroelectronics sub-challenges success tasks team and single-leader team basics team discipline team efforts team leader team members team performance team purpose team’s threaded discussions tion tive versus videoconferencing virtual teaming Wisdom of Teams WORKBOOK EXERCISE