From Hierarchy to Contract

achieved activities allow areas arrangements assessment Audit Audit Commission basis BBC resource Board British Aerospace British Rail budget catering cent central government centre chief executive civil servants civil service cleaning coal commercial companies competitive tendering contracting-out costs customers defence direct service organisations district economic effective efficiency ensure Enterprise Councils example executive agencies flexibility framework document franchise funding health authorities hierarchies hospitals impact improved infrastructure initiative internal introduced involved ment Ministry of Defence monitoring National National Audit Office National Health Service nationalised industries Network SouthEast operating passenger performance private sector privatisation Producer Choice production programme makers public sector public service purchasers Railtrack railway reduce regime regional regulator relationships responsibility role Royal Ordnance Factories savings staff strategy structure suppliers targets TECS tion trading Training and Enterprise Treasury white paper