The New Planning for Results: A Streamlined Approach

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American Library Association, 2001 - Language Arts & Disciplines - 315 pages
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A classic resource, Planning for Results has long served to help public librarians envision, evaluate, and respond to community needs with distinctive programs and services. The NEW Planning for Results continues that tradition in an all-in-one guide that outlines a tested, results-driven planning process—revamped and streamlined to enable libraries to respond quickly to rapidly changing environments. Nelson's brand new approach focuses on the essential steps necessary to draft a forward-looking plan for any public library, regardless of organizational structure or size. New to this edition is an information-gathering toolkit for performing research and using customer surveys to provide a higher, more responsive level of service. The recommended planning time line has been reduced from eight to ten months down to four months in this edition and the previous twenty-three planning tasks have been combined to make twelve. Benefit from improvements to the process based on feedback from librarians around the country as you learn how to:

  • Design a planning process, customized to your setting, with the help of Nelson's do's and dont's, in-depth case study, and sample forms.
  • Utilize toolkit resources to plan your route, reach consensus, and keep staff informed.
  • Use the thirteen workforms to simplify, organize, explain, and implement the process.

With the tools in The New Planning for Results, librarians will be equipped to react swiftly by surveying the environment and transforming services to effectively meet changing community needs.

 

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Contents

Prepare Planning to Plan
13
Design the Planning Process
15
Prepare Board Staff and Committee
31
Imagine Identifying Possibilities
41
Determine Community Vision
44
Identify Community Needs
50
Design Inventing the Future
61
Select Service Responses
64
General Information
195
Government Information
200
Information Literacy
205
Lifelong Learning
211
Local History and Genealogy
216
Tool Kit
221
Identifying Options
223
Reaching Agreement
235

Write Goals and Objectives
78
Build Assembling the Future
89
Identify Preliminary Activities
92
Determine Resource Requirements
102
Communicate Informing the Stakeholders
117
Write the Basic Plan and Obtain Approval
119
Communicate the Results of the Planning Process
124
Implement Moving into the Future
129
Allocate or Reallocate Resources
132
Monitor Implementation
141
Public Library Service Responses
145
Basic Literacy
151
Business and Career Information
156
Commons
161
Community Referral
166
Consumer Information
172
Cultural Awareness
178
Current Topics and Titles
183
Formal Learning Support
188
Library Communication
246
Presenting Data
265
Workforms
1
Selecting Planning Committee Members
3
Community Data
4
Community Vision Statement
9
SWOT Analysis of the Community
1
Library Data
3
Developing Your Own Service Response
8
SWOT Analysis of the Library
11
Writing Objectives
13
Analyzing ActivitiesEffectiveness
14
Analyzing ActivitiesEfficiency
15
Gap Analysis
16
Activity Budget
17
ForcedChoices Process
19
Index
21
Copyright

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