Annals of Cases on Information TechnologyMehdi Khosrowpour Annals of Cases on Information Technology provides a collection of case studies focusing on IT implementation in organizations. The cases included in Volume VI describe successful projects and offer advice on how to achieve these best practices. They also look at IT project failures and describe steps to avoid pitfalls in the path to successful IT utilization. The organizations described in this book represent small businesses, educational institutions, public and private corporations and describe may aspects of IT implementation including, e-commerce endeavors, intelligent technologies, enterprise resource planning and many other facets of emerging IT utilization. |
Contents
Preface | 1 |
Is This Pilot Test Over? | 22 |
The Online Auction Industry 117 | 41 |
The Workfair Portal | 59 |
Efficacy in the Information Intensive Small | 90 |
The Case of Quality Care | 104 |
Leveraging Human Capital with the Knowledge Management | 114 |
New Technology | 128 |
Successes | 352 |
Towards CitizenCentered Local eGovernment The Case of | 370 |
Project MiNet An InterOrganizational EBusiness Adoption Study | 387 |
Developing a Support Plan for a New Product | 406 |
Eliciting the Requirements for Intelligent Systems in Law Enforcement | 418 |
Implementing an Ambulance Despatch System | 440 |
ERP Selection at AmBuildPro | 480 |
The Case of a System | 490 |
A DSS Model that Aligns Business Strategy and Business Structure with | 157 |
Building Automation into Existing Business Processes | 177 |
The Importance of a Comprehensive Adoption Decision in the Presence | 195 |
Using an Intranet Portal Uniform Accounting Charts and Activity Based | 208 |
New Markets for Internet Security Products | 229 |
Some Challenges Faced on | 244 |
Technological Modernization of Perus Public Registries | 259 |
Developing a Homegrown Course Management System Communitycourse | 278 |
The Rise and Fall of CyberGold com | 312 |
Improving PC Services at Oshkosh Truck Corporation | 330 |
Implementing Automated Testing | 508 |
A Case Study of IT Chargeback in a Government Agency | 522 |
The Elusive Last Mile to the Internet | 540 |
A Case Study of Introduction | 561 |
Corporate Collapse and IT Governance within the Australian Airlines Industry | 568 |
Public Sector Data Management in a Developing Economy | 584 |
Outsourcing Systems Management | 592 |
Implementing Software Metrics at a Telecommunications Company | 603 |
| 622 | |
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accounting administrative Amdocs applications areas automation Bank Billpoint Center challenges chargeback communication competitive Copying or distributing Copyright corporate cost customers CyberGold database decision Digifone distributing in print documents E-Government eBay eBay's eCheck electronic forms employees Figure firm forms without written FSTC functions furniture GPRS Half.com HRbase Idea Group Inc implementation industry Information Systems information technology infrastructure initiative innovation integrated interface internal Internet intranet invoice issues LivingCo manufacturers million mobile monitoring NationsBank offered online auction operations organization organizational Palisade participants payment pilot platform PORTAL print or electronic problems PSTD Registry Zone reporting responsible Retrieved revenue server solutions strategic structure SUNARP Testresults University users vendors World Wide World Wide Web
Popular passages
Page 582 - Benbasat, I. (1996). Measuring the linkage between business and information technology objectives.