Therapeutic Interaction in NursingNurses are at the front lines of communications with patients, supervisors, physicians and administration, and they can use the skills they have developed as nurses to add value to those communications. Williams (nursing, U. of Miami) and her contributors start with the idea that to be effective and therapeutic communicators, nurses must understand |
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Contents
Using the Self to Promote Health | 17 |
The Process of Helping | 29 |
Communication Strategies | 43 |
CrossCultural Communication | 55 |
Communicating in Special Circumstances | 65 |
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Common terms and phrases
ability able acceptance activities adults allow Americans answer anxiety approach appropriate assist avoid aware become begin behavior beliefs caring challenging child client clinical cognitive cognitive impairment comfortable communication concerns conversation convey critical cultures dementia dependent describe difficult discuss effective emotions encourage example exercise experience experiencing explanation express facilitate fear feelings frustration give going healing identified important individual influence interaction interpreter interview involves Journal lack language later learning less limited listening living means meet mental messages negative nonverbal nurse pain parents person physical play positive possible practice present problem professional psychiatric questions REFERENCES relate relationship remember requires response result sense setting share situation skills speak specific stage strategies supportive symptoms Table talk tell therapeutic thoughts tion touch trust trying understand values verbal voice writing