Therapeutic Interaction in NursingNurses are at the front lines of communications with patients, supervisors, physicians and administration, and they can use the skills they have developed as nurses to add value to those communications. Williams (nursing, U. of Miami) and her contributors start with the idea that to be effective and therapeutic communicators, nurses must understand |
Contents
Using the Self to Promote Health | 17 |
The Process of Helping | 29 |
Communication Strategies | 43 |
CrossCultural Communication | 55 |
Communicating in Special Circumstances | 65 |
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Common terms and phrases
acceptance adolescent adults African Americans Alogia Alzheimer's disease American Psychiatric Association anger Anhedonia answer anxiety approach appropriate assessment avoid Avolition become begin behavior beliefs challenging child clients with psychiatric clinical closed-ended questions cognitive impairment comfortable communica Communicating with children communication with clients convey cultures delirium describe discuss DNSc dysfunctional Effective helpers Emotional intelligence emotions empathy example experience experiencing express facilitate family members feelings flat affect frustration genogram hallucinations healing help the client high-context important individual infant Interpersonal interview intubated language learning low-context mechanically ventilated ment mental illness messages munication negative nication nonverbal communication nurse and client nurse's pain parents Peplau person with dementia problem professional psychiatric illness response rience schizophrenia self-assessment notebook self-esteem share situation skills stage symptoms talk tell therapeutic communication therapeutic interaction therapeutic relationship thoughts tion tracheostomy trust understand University of Miami voice voiceless words