Prescriptive Communication for the Healthcare ProviderProfessor Eisenberg brings to this book four decades of studying, teaching, and writing about various aspects of interpersonal communication. One reviewer's description was, "Eisenberg is not dull!" Readers of his other books regard his writing style as conversational and not beleaguered by technical jargon. Aside from addressing the conventional issues that currently bog down healthcare communication, he exploits some less typical issues such as pseudoaffective communication, somatotyping, appellations, clinical musicology, genderlect, and territoriality. Healthcare providers reading this book should come away with an expanded and more inclusive perspective on how practitioners can enrich their interpersonal skills. |
From inside the book
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Contents
PROFILE OF A HEALTH CARE PROVIDER | 3 |
CREDIBILITY | 9 |
EMPATHY | 15 |
IS ANYONE LISTENING? | 21 |
PERCEPTION OF DISEASE BURNOUT | 31 |
ADMISSIBLE TO A MEDICAL SCHOOL | 37 |
SELFDIAGNOSIS | 53 |
WHY CANT PATIENTS FOLLOW INSTRUCTIONS? | 59 |
WORKERS | 174 |
QUACKERY | 182 |
HOSPITAL TEAM PLAYER | 213 |
THE RECEPTIONIST | 221 |
A Secret Language | 228 |
PATIENT | 234 |
BIOETHICS | 245 |
ERRORS | 251 |
HELPLESS PATIENTS | 68 |
GERIATRIC PATIENTS | 74 |
THE OPPOSITE | 81 |
AN END OR A BEGINNING | 87 |
YOUNG PATIENTS | 99 |
COMPASSION | 105 |
DENIAL | 124 |
COOPERATIVE HEALING PATIENTCENTERED INTERVIEW WAITING ROOM ANXIETY CROSSCULTURAL COMMUNICATION INDIVID... | 153 |
MEANING OF MEANING IN HEALTHCARE | 162 |
OMBUDSMAN | 169 |
Other editions - View all
Prescriptive Communication for the Healthcare Provider Abné M. Eisenberg Ph.D. No preview available - 2012 |
Prescriptive Communication for the Healthcare Provider Abne M. Eisenberg Ph. D.,Abne M. Eisenberg No preview available - 2012 |
Common terms and phrases
ability acupuncture allopathic medicine associated attention become bedside manner behavior bioethics body brain called century chiropractic clinical color credibility critical thinking culture deal death diagnostic disabled discipline disease doctor drugs effect emotional ethical euthanasia experience eye contact facial expressions feel HCP’s healthcare healthcare community healthcare professionals healthcare providers healthcare system Hippocratic Oath hospital human hydrotherapy iatrogenesis individual’s individuals interpersonal communication intuition involves laboratory tests language listening Louis Pasteur malpractice meaning medical errors medical interpreters medicine mind Mirror neurons morale nonverbal nurses odors Olfaction one’s pain Paralanguage patients person pharmacist physical physicians play Polychronic posture practice practitioner prescriptions problem procedures profession psychological quackery questions receptionist relationship role sense smell smile somatotype someone speak spiritual suffer suggests symptoms telemedicine television tell theory therapeutic therapy things treated treatment understand usually various verbal voice words