Managing for accountability : preserving the public trust in public and nonprofit organizations
The high-risk investment of public funds by an Orange County official, the United Way fiasco, and the fraudulent investment scheme of the Foundation for New Era Philanthropy - these are just a few examples of headline-making scandals involving public and nonprofit organizations. To restore trust, public and nonprofit leaders must act responsibly and make accountability a strategic priority. This book helps identify the strategic issues related to accountability and outlines the effective tools and methods for implementing desirable standards of responsibility and accountability. Managing for Accountability shows how to take a proactive approach to accountability and offers a range of practical, proven strategic management approaches, advice on implementing strategic tools, illustrative examples, and useful checklists and diagnostic tools. The author explains how to conduct an accountability audit that focuses on internal strengths and weaknesses and demonstrates how to set in motion targeted systems that will ensure that public and nonprofit organizations meet the expectations of the public. The book cites numerous examples of organizational successes and failures, including a pointed examination of the Orange County bankruptcy scandal - an analysis that clearly illustrates the benefits and risks of entrepreneurial public management. In addition, the book discusses ways that organizations can foster a culture of accountability using leadership strategies and the proven technique of employee empowerment
Print Book, English, ©1996
Jossey-Bass Publishers, San Francisco, ©1996
management development guide
xxviii, 255 pages ; 23 cm.
9780787902285, 0787902284
34029916
Part one: The accountability environment of public and nonprofit organizations
Accountability concepts and controversies: Historical precedents and contemporary trends
Preserving the public trust: The challenge of accountability
Part two: Tools for managing accountability
A strategic managing approach: Core principles
Scanning the accountability environment
Conducting an accountability audit
Clarifying strategic accountability issues
Part three: Case studies of accountability challenges: Examining tactical and strategic approaches
A cautionary tale: The Orange County investment fund
Proactive accountability: The SumOne for Kids project
Conclusion: Leadership for accountability
Special resource section: Accountability worksheets