How to break bad news : a guide for health care professionals
This book teaches doctors how to do effectively what many do poorly-communicate bad news to their patients. What the patient hears and understands, how the patient reacts and integrates the bad news, depends on how the doctor conveys it. This book teaches strategies, techniques, and responses that improve doctor patient relationships
Print Book, English, 1992
Johns Hopkins University Press, Baltimore, 1992
x, 223 pages ; 24 cm
9780801844904, 9780801844911, 0801844908, 0801844916
25409168
Introduction
Why breaking bad news is difficult
Basic communication skills
Breaking bad news: a six-step protocol
Patient's reactions
Other peoples' reactions
Conclusion