Superhuman innovation : transforming business with artificial intelligence

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Cover; Contents; About the author; How I used AI to write this book; Preface; Introduction; PART 1: The AI foundation; 1 Changing landscape: Customer behaviours and expectation; Service to humanity; Technology has changed our daily lives; Democratization of information and accessibility; Constant connections; Uses of technology; Collaboration; Marketing has become a dialogue; The true mission of artificial intelligence; 2 The digital transformation: From messaging to experiences; Engaging experiences; Friction points; Creating unique and interesting experiences; Employee loyalty The experience culture3 Infinite data: Driving better outcomes; What is data?; The complexity of data; Storing the data; Leveraging the data; Data strategy; 4 Infrastructure: The need for a foundation; Challenges of infrastructure; Legacy systems; Infrastructure architecture; Designing your infrastructure; Disaster recovery; Changes in technology; PART 2: The AI activation; 5 Artificial intelligence: The what and why of the AI revolution; The Fourth Industrial Revolution; Human intelligence; Cycles of AI; AI successes; Types of AI; AI combined with other technologies 6 The SUPER framework: A superhuman strategyThe SUPER framework explained; Speed; Understanding; Performance; Experimentation; Results; Superhuman capabilities; An assistant, a peer or a manager; Supporting business strategy; 7 Speed: Facilitating work processes; Restrictions on growth; Organizational acceleration; Manufacturing; Medical; Retail; 8 Understanding: Revealing and mastering deep insights; Human-to-human interaction; AI expands understanding; How AI improves understanding; AI benefits communication; Healthcare applications; Understanding customers 9 Performance: Measurement and optimizationKey performance indicators; Strategy and tactics; Measure to fine tune success; Data sources; Industry 4.0; Implications for farming; Impact on logistics; 10 Experimentation: Actionable curiosity; The Roman aqueducts; SpaceX; Actionable curiosity; AI models; 11 Results: Business transformation; Enabled products and services; Robotics; The effect on return on investment; AI enabling growth; Business transformation; Digital verticals; PART 3: The AI future; 12 Where to start; Defining the problem; Change management; Embedded in the business Communicate throughout the businessUnstructured and siloed; Volume and velocity; Application programming interfaces; 13 Security, privacy and ethics; Protecting the business; Security of infrastructure; The weakest link; Privacy; Ethics of AI; 14 Yesterday, tomorrow and today; 2001: A Space Odyssey; I, Robot; When HARLIE Was One; The Adolescence of P-1; Alpha Redemption; Do Androids Dream of Electric Sheep?; The magic of technology; Promise of the future; AI and consciousness; 15 Next-Gen creativity: Improving the human experience; 16 The AI-infused future: Transforming the world